Privacy Policy

Greenridge AI LLC (“Greenridge AI,” “we,” “our,” or “us”) operates the website at greenridgeai.com and provides missed-call automation and AI follow-up services for local businesses.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information.

We collect information you provide directly to us, including:

• Contact form data: your name, business name, phone number, email address, and any message you include
• Consent records: timestamp, IP address, and consent checkbox state when you opt in to SMS or phone communications

We also automatically collect limited technical data when you visit our website:

• IP address and general location (country/region)
• Browser type and operating system
• Pages visited and time spent on pages
• Referring URL

We do not use tracking cookies for advertising, and we do not sell your data to advertisers or data brokers.

We use the information we collect to:

• Respond to your inquiry and deliver the services you requested
• Send text messages and place phone calls you have explicitly consented to
• Schedule and follow up on consultations
• Maintain records of consent and opt-out requests as required by applicable law
• Improve our website and services
• Comply with legal obligations

We only send text messages or place calls to individuals who have provided express written consent through our website contact form. For full details on our messaging practices, opt-out instructions, and message frequency, see our SMS Terms & Messaging Policy.

Your phone number and personal information are never sold, rented, or shared with third parties for their own marketing purposes.

We do not sell your personal information. We may share it only in these limited circumstances:

• Service providers: We use Resend (email delivery) and Twilio (SMS/voice) to fulfill service communications. These providers act as data processors and may only use your data to provide their services to us.
• Legal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of Greenridge AI or others.
• Business transfers: If Greenridge AI is acquired or merges with another entity, your information may be transferred as part of that transaction.

We retain contact form submissions and consent records for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Opt-out records are retained indefinitely to ensure we honor your preferences.

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you, or to withdraw consent for communications. To exercise these rights:

• Email us at parker@greenridgeai.com
• To stop text messages, reply STOP to any message from us

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS. Contact form data is transmitted securely and stored only as long as necessary.

Our website and services are not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. For material changes, we will update this page and, where appropriate, notify you by email or SMS.

Questions about this Privacy Policy or how we handle your data?